Motion Sensors is seeking an experienced, highly motivated Inside Technical Sales Associate to support all customer interactions related to order entry, shipment processing, delivery coordination, and technical communication. This role works closely with Engineering and Production teams to ensure accurate, timely, and effective customer support.
The Inside Technical Sales Associate will develop a deep understanding of Motion Sensors’ products and customers, build strong relationships with business partners, and maintain trusted connections with decision makers, engineers, and key buyers across customer accounts.
Key Responsibilities
- Address each customer’s unique inquiry by providing accurate information and appropriate solutions based on specific needs and interests.
- Engage and collaborate with business partners when appropriate.
- Work closely with Engineering and Sales teams to establish strong knowledge of company products and procedures.
- Follow up on all supplied leads and ensure internal systems are kept up to date.
- Maintain consistent, ongoing account coverage, including identifying new sales opportunities.
- Participate in all aspects of the sales cycle as required, including:
- Lead qualification
- Presentations and demonstrations
- RFP responses
- Generate customer quotes and assist in developing pricing strategies for standard products.
- Conduct sales order contract reviews and enter orders accurately.
- Monitor customer forecasts and adjust orders as needed.
- Support website updates and other marketing initiatives.
- Develop and maintain deep knowledge of customers, prospects, partners, and influencers.
- Maintain the highest level of customer and partner satisfaction.
- Demonstrate a positive, professional “total customer service” mindset aligned with company Core Values.
- Coordinate and schedule sales support activities with Engineering staff.
Required Skills & Competencies
- Customer Focus: Build strong, respectful relationships while identifying, meeting, and exceeding customer expectations.
- Effective Communication: Deliver clear, persuasive oral and written communication tailored to the intended audience.
- Product Knowledge: Ability to learn and maintain in-depth knowledge of technical products.
- Effective Selling: Apply a solutions-oriented, structured sales approach using proven best practices.
- Business Acumen: Understand business models, organizational systems, and speak confidently in business terms when applying professional expertise.
Education
- Post–high school education in Business or a sales-related field preferred.
Experience Requirements
- 3–5 years of business-to-business sales experience.
- Proven experience working in a sales environment with an understanding of technology.
- Demonstrated negotiation skills with the ability to influence decision makers and executives.
- High level of professionalism, personal integrity, and internal drive to achieve success.
- Strong oral and written communication skills.
Travel Requirements
- Limited business travel, up to 5% annually.
